Shipping and Payment

Our goal is to ensure that every order is processed quickly and reliably, from confirmation through delivery. We work with trusted carriers and select the shipping method based on the nature, dimensions, and weight of the shipment to ensure that shipping is as efficient and safe as possible.

We also offer our customers convenient payment options based on the type of order and the agreed-upon terms and conditions. Below is an overview of the available shipping and payment methods.

Transportation

DPD

For standard shipments and smaller packages within the Czech Republic, we use the DPD shipping service. Shipping costs vary depending on the dimensions of the shipment and the delivery location, but are typically 190 Kč, excluding VAT.

Toptrans

For larger and heavier shipments, as well as pallet shipping, we use the TOPTRANS shipping service. This method of shipping is particularly suitable for shipments that require a more flexible shipping method due to their size or weight. The price is determined on a case-by-case basis according to the shipment’s dimensions, weight, and delivery location. Through the carrier Toptrans, we ship not only throughout the Czech Republic but also to Slovakia.

Self-transportation

If you’re interested, we can also deliver the goods using our own delivery truck, which has a loading area of 3.2 x 1.8 m. We primarily use this type of transportation for fragile goods (such as safety glass). Thanks to our in-house transportation, we can also handle urgent delivery requests. The price is always determined by mutual agreement, depending on the type of shipment and the delivery location.

International Shipping

We don’t just offer our products and services in the Czech Republic; we also work with customers from abroad. In these cases, we naturally arrange for delivery by a suitable carrier and handle customs clearance and other requirements to ensure fast and secure delivery of shipments.

Payment

Invoice with a due date

We strive to build long-term and fair relationships with our customers, so payment is typically made based on an invoice with an agreed-upon due date. The standard payment term for invoices is 14 days; however, upon agreement, we are willing to extend this term significantly. The specific payment terms and due date are listed on the issued invoice.

Cash on delivery

You can pay for your order by cash on delivery when you receive the package. This payment method is particularly suitable for one-time orders and customers who prefer to pay for their items upon delivery.